You must be the owner of a residential home permanently secured to the ground. Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your interior plumbing and drainage system prior to enrollment. If you own a residential property that has multiple units, you must purchase a service agreement for each individual unit for any one unit to be eligible. If you live in a development community with a condominium, co-op or homeowners association, your interior plumbing and drainage system may not be an individual homeowner’s responsibility, so please check with your association before accepting this coverage.
Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, partially or permanently blocked plumbing and drainage system within your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Not covered: Appliances; repair or replacement of fittings or fixtures, e.g., water tanks, water heaters, radiators, bathroom fittings, faucets, toilets, baths, shower pans, shower/bath diverters and sinks, pressure reducing valves and backflow prevention devices, pumps or grinders; any non-conforming drain line, such as a basement or storm drain; thawing of frozen pipes; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call:
Your coverage starts the day your enrollment is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period. FPL Home is an unregulated subsidiary of FPL. This optional Exterior Water Service Line Coverage is offered by FPL Home and not FPL, and is administered by HomeServe, as an authorized representative of the service contract provider, ServicePlan of Florida, Inc. HomeServe is an independent company, separate from FPL Home.